Reservations Executive

Marriott International
महाराष्ट्र
पूर्णकालिक
2 दिन पहले

POSITION SUMMARY

 

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

 

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

आवेदन करें
अन्य नौकरी सुझाव:

Admin Executive

Industrial Batteries INC
महाराष्ट्र
₹18,000 - ₹22,000
  • An Admin Executive is responsible for providing...
  • Managing incoming and outgoing communications, including...
6 दिन पहले

Back Office Executive

Vimdhya Services
गुजरात
₹8,454 - ₹20,927
  • Health insurance
  • Paid time off
  • Provident Fund...
एक दिन पहले

Executive - Financial Services

Capita
महाराष्ट्र
₹2,02,298 - ₹2,56,155
Provides administrative support to call centre processes. Undertakes basic administrative tasks Accurately captures data and...
एक दिन पहले

Supervisor-Reservations

Marriott International
शिलांग, मेघालय
Oversee accuracy of room blocks, reservations, and group market codes Communicate company values and/or culture to new employees...
एक दिन पहले

Executive Assistant to CEO

Aravali
गुजरात
₹14,790 - ₹22,000
  • Manage calendars, meetings, and appointments
  • Draft and respond to emails, letters, and memos...
4 दिन पहले

Customer Support Executive (CSE)

Jewels Infosystems
राजस्थान
₹15,000 - ₹25,000
  • Handle Customer Complaints, Provide Appropriate Solutions...
  • Follow Communication Procedures, Guidelines and Policies...
2 दिन पहले

Customer Service Executive

Muthoot Finance
केरल
₹1,32,610 - ₹1,67,913
Designation : Customer Service Executive Minimum 1 year experience freshers can also apply Location :Thycaud , ambalamukku Male...
एक दिन पहले

Reservation Executive / Front Office Executive

WOW Hotels and Resorts
तमिलनाडु
₹18,000 - ₹25,000
  • Manage daily incoming reservation calls/emails for multiple...
  • Process, modify, and cancel reservations in the PMS...
6 दिन पहले