Job Overview:
We are looking for a bilingual (English & Spanish) Remote Medical Receptionist based in India, to assist a U.S.-based medical practice. The ideal candidate will answer phone calls, schedule appointments, verify patient information, and provide excellent customer service while working remotely.
Responsibilities:
- Answer inbound calls from patients and medical providers in a professional and friendly manner.
- Schedule, reschedule, and confirm patient appointments using the practice's scheduling system.
- Verify and update patient information in electronic medical records (EMR).
- Assist patients with inquiries about services, insurance, billing, and office policies.
- Take accurate messages and escalate urgent calls to the appropriate staff.
- Provide general administrative support as required.
Qualifications:
- Fluent in English and Spanish (strong verbal and written communication skills).
- Previous experience as a medical receptionist, call center representative, or in a similar customer service role preferred.
- Familiarity with medical terminology and U.S. healthcare systems is a plus.
- Ability to multitask and work in a fast-paced environment.
- Strong computer skills, including proficiency in scheduling software, EMR systems, and Microsoft Office.
- Reliable internet connection and a quiet workspace at home.
Work Schedule:
- Monday to Friday (U.S. business hours).
- Occasional weekend availability may be required.
Benefits:
- Competitive salary with potential performance-based incentives.
- Work-from-home opportunity with flexible scheduling.
- Training and support to help you succeed in the role.
Job Type: Contract
Contract length: 24 months
Pay: ₹35,000.00 - ₹60,000.00 per month
Experience:
- US Healthcare: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Application Deadline: 09/06/2025
Expected Start Date: 09/06/2025