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- Conduct quality reviews of Transaction Monitoring alerts and case investigations to ensure compliance with internal policies and regulatory expectations.
- Identify errors, process gaps, and control weaknesses; provide constructive feedback to analysts to enhance performance.
- Maintain detailed documentation of quality findings, trend analysis, and remediation recommendations.
- Collaborate with Training, Operations, and Compliance teams to improve process accuracy and consistency.
- Assist in calibration exercises and participate in quality assurance governance meetings.• Prepare and publish quality dashboards, MIS reports, and quality metrics to key stakeholders.
- Ensure timely escalation of critical or high-risk issues identified during quality reviews.• Participate in policy and procedure reviews, suggesting improvements from a QA perspective.
Requirements:
- Bachelor’s degree (AML certifications like CAMS are a plus).
- Minimum 2 – 4 years of experience in Transaction Monitoring and/or AML Quality Assurance.
- Strong understanding of AML laws, regulatory guidelines, and red flags for suspicious activity.
- Familiarity with TM systems (e.g., Actimize, Mantas, SAS, etc.).
- Excellent analytical, communication, and documentation skills.
- High attention to detail with the ability to meet tight deadlines.
- Proficiency in MS Excel, Word, and PowerPoint for reporting and presentations.
Preferred Skills:
- Knowledge of global regulatory environments (e.g., OFAC, FinCEN, FATF, etc.).
- Experience working with offshore/onshore teams and managing multiple priorities.
- Strong critical thinking skills with a proactive approach to problem solving.
Shift Timings:
Qualifications
Any Bachelor's degree