Overview: As a Front Desk Receptionist at Solino Home, you will be the first source of contact for our visitors. Your communication skills will be vital in creating a positive and welcoming atmosphere.
Responsibilities:
- Maintaining and demonstrating a professional attitude in all interactions.
- Welcome and assist visitors, clients, and employees as they arrive at the front desk.
- Manage incoming calls, direct them to the appropriate individuals or departments, and provide necessary information.
- Assist customers with inquiries, provide information, and direct them to the appropriate person.
- Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
- Maintain office supplies and place orders when necessary, ensuring adequate stock levels.
- Provide administrative support to various teams, assisting with data entry, document preparation, and other tasks as needed.
- Collaborate with the facilities team to address any maintenance or repair needs within the office premises.
- Keep track of staff movements within the office, maintaining an updated employee directory.
- Manage the reception area and ensure it is clean, organized, and presentable always.
- Maintain accurate records of visitors, appointments, and other relevant information.
- Address minor issues or concerns, escalating to the appropriate person when necessary.
Required Candidate profile:
- Minimum 2+ years of experience as a receptionist
- Having admin experience is a plus
- Strong communication and interpersonal skills.
- Proficiency in using office equipment such as phones, printers, and computers.
- Knowledge of Microsoft Office Suite (Word, Excel, Outlook) or similar software.
- Ability to handle a busy and dynamic work environment with a positive and professional attitude.
- Exceptional customer service skills, with the ability to handle various personalities and situations with tact and diplomacy.
Job Types: Full-time, Permanent
Pay: ₹150,000.00 - ₹300,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
Application Question(s):
- What’s your current CTC?
- What’s your expected CTC?
- Where do you currently stay?
- What is your notice period?
Work Location: In person