Key Responsibilities:
- Make outbound calls to prospective customers and generate leads.
- Handle inbound queries and provide accurate information about products/services.
- Maintain and update customer database with call details and follow-ups.
- Explain product/service features, benefits, and pricing clearly.
- Achieve daily/weekly/monthly call and sales targets.
- Build and maintain strong customer relationships.
- Follow up with interested leads and convert them into sales opportunities.
- Handle customer objections and resolve issues in a professional manner.
- Report daily call activities and outcomes to the supervisor/manager.
Requirements:
- Proven experience as a Telecaller / Customer Care Executive / Sales Executive (preferred).
- Excellent communication skills in [English / Hindi / Regional language as required].
- Strong convincing and negotiation skills.
- Ability to work under pressure and achieve targets.
- Basic computer knowledge (MS Office, CRM tools).
- Positive attitude and willingness to learn.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person