Objective Summary:
To ensure the highest standards of product installation by conducting thorough quality checks at customer sites post-installation. The Installation QC Executive ensures the installed windows, doors, and systems meet technical, aesthetic, and functional standards, while minimizing rework and ensuring customer satisfaction.
Key Responsibilities:
1. Post-Installation Inspection:
- Conduct final quality inspections at customer sites after installation is completed.
- Check alignment, sealing, locking mechanisms, movement, finishing, cleanliness, and overall functionality.
- Ensure installation complies with design specifications, approved drawings, and standard practices.
2. Documentation & Reporting:
- Prepare QC checklists and detailed inspection reports for each site visit.
- Capture photographs of any quality issues and completed installations for documentation.
- Submit reports to the team with action items if any rectification is needed.
3. Defect Identification & Escalation:
- Identify defects or deviations such as scratches, misalignment, incorrect fittings, or material issues.
- Coordinate with the installation team for immediate correction, if feasible.
- Escalate repeated issues or critical failures to the Production for root cause analysis.
4. Customer Coordination:
- Interact with customers (or site representatives) during the inspection to verify satisfaction.
- Capture any customer feedback and ensure complaints (if any) are recorded and passed on for resolution.
5. Process Compliance & Improvement:
- Ensure installations are carried out as per Lumiere’s SOPs and safety standards.
- Provide feedback to the production and installation team for recurring issues.
- Contribute to refining QC checklists and SOPs based on on-site findings.
Requirements
Education : Diploma In Civil/ITI Civil
Experience:Experience in installation supervision, quality control, site engineering in fenestration etc.
Other Skills
- Excellent Communication
- Results-Oriented
- Adaptability
- Data Management and Reporting
- Problem-Solving
- Time Management
- Language Skills: Strong Written and Verbal Skills in Malayalam and English
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
Application Deadline: 10/06/2025