- Job Responsibilities:
- Calling to the customers to remind their due date of installment.
- Reminder calls to delinquent customers who failed to make the EMI payment.
- Explain the consequences to customer of not paying on time.
- Provide the options of payment channels for making the payment.
- Fix appointment for the field collections team if customer asks for collecting payment from home.
- Follow up with the customers till the payment is received.
- Ensure that all details of the calls & update on collections is updated on the system as per the process.
- Desired Profile:
- Class 12th pass with 6 months of experience in any domain
- Graduate fresher can also apply
- Clear communication with good convincing skills
- Should have basic computer knowledge.
- Typing speed of at least 15 words per minute
- Willing to work in shift
- Who should join
- Candidate who is looking to go an extra mile to grow fast.
- Candidate who is willing to learn best processes / practices in the industry.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,086.00 - ₹16,299.24 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
Work Location: In person