Storable is looking for a Product Owner to define, validate, and deliver software improvements to delight clients and solve problems. You will work with colleagues across product, marketing, design, analytics, and engineering to identify opportunities to build innovative features, grow revenues, and make regular improvements in reliability and accuracy. Your success will be measured in progress toward the achievement of your team's business objective, which is centered on building a better experience for storage operators.
What you'll do:
- Gather feedback from clients, support teams, executives, UI/UX and development teams to define products that will deliver innovative and delightful solutions to clients' biggest problems
- Own the process – requirements, architectural reviews, security reviews, design reviews
- Own the execution – from business case to GTM to post-release feedback loop - inception to conclusion- (customer adoption - KPIs - timing, alpha/beta,launch)
- Own the feedback - Conduct user testing on product features to validate the value of a proposed change and obtain acceptance
- Own the documentation - Create and maintain user stories that have clear acceptance criteria and are broken down into the smallest valuable increments
- Maintain Payments product architecture and Domain Model for owned product features.
- Collaborate with the UX Designers to create screen mockups and prototypes
- Prioritize the product backlog to best achieve key business outcomes
- Ensure that the work produced by the development team creates the intended value
- Sequence the product roadmap in collaboration with the Product Manager to make measurable progress against company objectives
- Preview proposed changes and review working software with the team as well as internal and external stakeholders to ensure a product change is understood, communicated, and properly supported
- Drive the product's lifecycle strategy working alongside Product Manager
What you'll need:
- Bachelor's degree or equivalent work experience
- At least 2 years in a Product Owner role in an enterprise B2B SaaS application, Property Management Software experience preferred
- Demonstrated ability to synthesize information from many sources and assemble those inputs into a plan to deliver the most customer value
- Experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
- Familiarity working with Agile Scrum methodologies, including the ability to writeactionable and detailed user stories
- Passion for understanding user behavior and building great online user experiences
- Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management
- Strong communication skills. The ability to articulate why you are making certain improvements, what you hope to learn from them, and how they fit into a larger overall strategy.
- Technical background including understanding of APIs and Webhooks.
- Ability to communicate to multiple levels within the organization and to customers
- Resourcefulness in solving problems
- Talent for building advocacy and buy-in among colleagues
- Ability to navigate hard conversations and produce desired outcomes for all participants
- Manages projects independently
- Experience with payments processing including card and direct debit payments
About Us:
At Storable, we believe storage operators should have one partner they can trust to help you get the results they need for their business. That's why we've built the industry's first fully integrated platform that offers facility management software, facility websites, marketing programs and services, payments, and deeply integrated tenant insurance capabilities all in one solution. We leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for
qualified individuals with disabilities.