Process Executive - Junior

marQ BPO SOLUTIONS LLP
₹15,000 - ₹25,000 एक माह
केरल
पूर्णकालिक
एक दिन पहले

* Conduct outbound calls to potential customers in the UAE to introduce and explain Etisalat's postpaid SIM cards, eLife packages, and SMB product offerings.

* Clearly articulate the features, benefits, and value proposition of Etisalat products to prospective customers.

* Understand customer needs and tailor product recommendations to match their requirements.

* Effectively handle customer inquiries, address concerns, and provide accurate information about Etisalat products and services.

* Achieve and exceed assigned daily, weekly, and monthly sales targets.

* Maintain accurate records of all sales activities, customer interactions, and follow-up actions in the CRM system.

* Follow up on leads and prospects to convert them into successful sales.

* Stay updated on the latest Etisalat products, promotions, and market trends.

* Collaborate effectively with team members and contribute to a positive and productive work environment.

* Adhere to all company policies, procedures, and ethical sales practices.

Qualifications and Skills:

* Proven experience in telesales or a similar customer-facing sales role, preferably with exposure to telecom products or services.

* Excellent verbal communication skills with a clear and persuasive telephone manner.

* Fluency in English & Hindi is essential.

*Proficiency in Arabic or other languages spoken in the UAE will be an added advantage.

* Strong understanding of sales principles and techniques.

* Ability to build rapport and establish trust with potential customers over the phone.

* Results-oriented with a strong drive to achieve and exceed sales targets.

* Good organizational and time management skills.

* Basic computer literacy and familiarity with CRM systems.

* Ability to work independently and as part of a team.

* High level of professionalism, integrity, and a positive attitude.

* Willingness to work in a target-driven environment.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Experience:

Language:

Location:

Work Location: In person

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