What success looks like in this role:
- Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,).
- Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
- Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
- Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
- Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW
You will be successful in this role if you have:
Bachelor’s degree in business, finance, or technology or equivalent
Strong English language skills are mandatory
5 to 8 years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred
Has a good understanding of competitive landscape, products and/or services
Excellent communication, analytical and troubleshooting skills
Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
Experience developing cost/benefit analysis and determining the risk associated with a given solution
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .