Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook
Inviting applications for the role of Principal Consultant, Tester Credit Lending, AI-ML, & GenAI
In this role, you will be responsible for detail-oriented lead Tester role for next-generation Credit Lending powered by AI/ML and Generative AI. This role combines financial domain expertise with technical QA leadership to ensure high-quality delivery of intelligent credit risk systems, loan origination workflows, and AI-enhanced decision engines.
Responsibilities
-
Design, develop, and execute manual and automated test cases for Credit Lending with AI/ML and GenAI integrations.
-
Lead QA efforts for platforms and tools related to credit scoring, loan origination, underwriting automation, and risk assessment.
-
Design and drive test strategies for systems integrating AI/ML models for credit risk prediction, fraud detection, and customer profiling.
-
Validate Generative AI-driven outputs such as auto-generated credit summaries, customer communication drafts, and intelligent document processing.
-
Review, define, and execute test plans, test cases, and test data for lending workflows involving AI/ML algorithms and scoring engines.
-
Collaborate with data scientists and credit analysts to understand model behavior, thresholds, feature importance, and ensure explainability.
-
Perform functional, regression, data integrity, and model validation testing.
-
Use tools like Postman, Python, SQL, Selenium, or custom frameworks to automate and streamline QA processes.
-
Ensure compliance with regulatory standards (e.g., FCRA, GDPR, lending regulations) and AI fairness, bias, and transparency.
-
Work with product and business stakeholders to align QA strategy with lending KPIs and credit policy outcomes.
Qualifications we seek in you!
Minimum Qualifications
-
QA experience, with experience in a lead role.
-
Proven domain knowledge in consumer or commercial lending, credit scoring, or loan lifecycle systems.
-
Strong understanding of AI/ML workflows including model validation, supervised learning, and prediction-based decisioning.
-
Exposure to Generative AI tools/APIs (e.g., OpenAI, Claude, Azure OpenAI) used in financial document automation or decision support.
-
Experience with test automation frameworks (Selenium, TestNG, Python scripting) and API testing tools.
-
Working knowledge of SQL for data validation and JSON/XML for API payload verification.
-
Familiarity with credit industry platforms/tools like FICO, Experian, TransUnion APIs, or loan origination systems (LOS).
-
Strong communication skills and ability to work with cross-functional teams (Product, Data Science, Risk, Compliance).
-
Data Science: Understand, analyze, and prepare data used in AI development.
Preferred Qualifications/ Skills
-
Experience with model governance tools, bias/fairness audits, or AI observability platforms.
-
Certifications in AI/ML, ISTQB, or credit analytics.
-
Understanding of explainable AI (XAI) and credit model interpretability techniques (e.g., SHAP, LIME).
-
Experience with CI/CD pipelines, version control (Git), and Agile methodologies.
-
Testing including API testing, Experience in Coding in Python
-
Exposure to conversation design, dialogue flow, or intent training.
-
Certifications in AI/ML or GenAI, cloud technologies.
Why join Genpact?
-
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
-
Make an impact – Drive change for global enterprises and solve business challenges that matter
-
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
-
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
-
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.