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Job Description:
Job Summary
This position provides customer service to internal and external customers. He/She enters data for order processing, document scanning, shipment routing, etc. This position problem solves and maintains ongoing professional relationships with customers.
Responsibilities:
- Processes workforce management software exceptions.
- Completes and provides various reports and provides analysis as needed.
- Administers discretionary, vacation, and compensation day requests.
- Completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation.
Qualifications:
- High school diploma, GED, or International equivalent
- Strong written and verbal communication skills
- Multi-tasking abilities
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
- Willing to work flexible hours and overtime on occasion
Employee Type:
Permanent
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