Understand patient’s queries on calls and reply with appropriate opinion in a professional manner and give proper counseling to patients
Counsel the patients on call regarding varies cancer treatments, costs, diagnostics, therapies etc.
Understanding patients concerns and try to resolve all concerns to make the patient confident
Follow up with the already connected patients on a regular basis so as to convince for treatment
Talk to the Doctor/Coordinator and gather information about treatment offered and collate information to be used for patient communication
Report the status of all the patients connected and actions taken to the team lead on a daily basis.
Desired Candidate Profile:
Must have Pharm. D/M with 3-5 years of experience as patient coordination over calls
Assisting and performing for precautions, diet plan, yoga and motivate to patients
Must have good communication skills, Should be soft spoken and polite manner
Must have experience of patient counseling over phone call or physical interaction
Preferred intrastate candidate, but should be willing to relocate Hyderabad - TG
Immediately joining and multiple languages speaking candidates apply for this position.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Experience:
- Patient Counselor: 5 years (Preferred)
Work Location: In person
Application Deadline: 02/08/2025
Expected Start Date: 04/08/2025