DHL is the world’s leading logistics group. We are present in 50 different countries/territories where we employ over 180,000 employees. By joining DHL Supply Chain you are joining a company that offers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed. Driving employee engagement, productivity and retention across the globe. We pride ourselves on promoting a workplace where people come first.
Job Overview
The Outbound Supervisor is responsible for managing all outbound logistics operations, ensuring that orders are processed, packed, and shipped efficiently and accurately. This role involves coordinating with various teams, maintaining inventory accuracy, and ensuring compliance with safety and operational standards.
Key Responsibilities
Supervision of Outbound Operations:
- Oversee the picking, packing, and shipping of outbound orders to ensure timely delivery to customers.
- Monitor the workflow and productivity of the outbound team to meet shipping deadlines.
Team Leadership:
- Manage and lead the outbound team, including training, scheduling, and performance evaluations.
- Foster a positive work environment that encourages teamwork and high performance.
Inventory Management:
- Ensure accurate inventory levels for outbound shipments and oversee inventory control processes.
- Conduct regular audits of outbound inventory to ensure accuracy and compliance.
Coordination with Carriers and Customers:
- Communicate with shipping carriers and customers to coordinate delivery schedules and resolve any shipping issues.
- Ensure that all necessary documentation for outbound shipments is complete and accurate.
Safety and Compliance:
- Ensure compliance with safety regulations and company policies during the shipping process.
- Promote a culture of safety within the outbound team and conduct safety training as needed.
Process Improvement:
- Identify opportunities for improving outbound processes and workflows to enhance efficiency and reduce costs.
- Implement best practices and standard operating procedures for outbound operations.
Reporting and Documentation:
- Prepare reports on outbound operations, including shipping metrics, inventory levels, and team performance.
- Maintain accurate records of all outbound transactions and activities.