AV-301878
BHIWANDI,Mahārāshtra,India
Vollzeit
Unbefristet
Wechselnde Schicht
48
eCommerce Solutions
Blue Dart Express Limited
E-TAIL CPU Outbound
1. Purpose
Responsible for ensuring timely connections of picked up shipments from the customers as per set cutoffs and sop
2. Key Responsibilities
Responsibilities
Operational
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) defined for CPU outbound operations
- Monitor the daily in scan and out scan of shipments and related paperwork
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc (PD Session)
- Ensure timely and correct data capture for all shipments received for processing.
- Ensure timely connection of outbound loads onto hubs /warehouse to enable delivery commitments
- Monitor and review operations processes on sorting and bagging of shipments
- Monitor expenses by way of adherence to vehicle log checks daily and ensure timely bill clearance of Vendors.
- Audit of AWBs (Air Way Bills) to detect weight discrepancy.
- Monitor Net Service Levels and take corrective actions, if any
- Ensure safe handling of all shipments at the CPU; Handle security exceptions in the CPU along with the security team
- Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programs designed centrally
- Ensure adequate manning in terms for full-time employees, PDAs etc
- Generate and maintain MIS related to the CPU
People
- Provide direction, guidance and support to employees to help them discharge their duties effectively
Eligibility
- Not in active PIP or under disciplinary action.
- Minimum educational qualification graduation in any stream.