Job Overview
We’re looking for a proactive Operations Associate who loves solving problems and making an impact. You’ll drive smooth execution across projects, working closely with students and stakeholders through daily interactions and collaboration. If you enjoy owning processes and making things happen, this role is for you.
Responsibilities
- Ensure identification and onboarding of students from the given partner project.
- Building rapport with students; listening to and understanding their concerns related to the product, and reporting on the trends.
- Working with both internal and external stakeholders to ensure successful delivery on projects.
- Build and maintain strong relationships with students, and other stakeholders.
- Address and resolve queries and concerns of stakeholders promptly.
- Maintain accurate records in our CRM system.
Qualifications
Graduation/Post Graduation
Requirements
- Should be available in the office (Mandatory requirement).
- Excellent active listening and communication skills - both Hindi and English.
- Good command in writing, reading and spoken English
- Basic computer knowledge. Experience with excel/google sheets is a plus.
- Strong analytical and organisational skills. Ability to work independently in a fast paced environment.
Job Type: Full-time
Pay: From ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person