Key Responsibilitites:
- Develop and implement comprehensive plans for holiday operations, considering factors like staffing, resources, and logistics.
- Coordinate with various departments or teams to ensure smooth execution of holiday activities or events.
- Create schedules and timelines to ensure all tasks are completed on time.
- Arrange transportation, accommodation, and other logistics for staff and guests.
- Coordinate with hotels, vendors and suppliers to procure necessary materials or services.
- Ensure proper inventory management to meet the demands of holiday operations.
- Collaborate with marketing teams to develop promotional campaigns for holiday events or packages.
- Utilize various channels, such as social media, email marketing, and advertising, to reach target audiences.
- Monitor the effectiveness of marketing efforts and adjust strategies as needed.
- Oversee customer service operations to ensure a positive experience for guests or customers.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Implement strategies to enhance customer satisfaction and loyalty.
- Implement quality control measures to ensure high standards of service and customer satisfaction.
- Conduct regular evaluations and audits to identify areas for improvement.
- Take corrective actions to address any issues or deficiencies in holiday operations.
Basic Skillset:
- Good Communication skills
- STRONG knowledge on MS WORD AND MS EXCEL is a MUST.
- Knowledge in Digital Marketing would be preferred.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Experience:
- total work: 1 year (Preferred)
Work Location: In person