Location: Indiranagar
Company: Decathlon Sports India
Job Role Overview:
As an Omni Sport Advisor at Decathlon, you are not just a sales associate — you are a sport leader, a community builder, and a customer champion. Your primary mission is to deliver a WOW customer experience, whether it's in-store or online, by sharing your love for sport and guiding customers to the right products and services.
Key Responsibilities:
- Customer Experience Excellence
- Greet, smile, and assist every customer with energy and positivity
- Understand individual needs and recommend the right sporting solutions
- Ensure customers leave satisfied, supported, and inspired
- Sport Promotion & Community Engagement
- Actively promote your sport by organizing or participating in local events
- Encourage customers to join sport communities and stay engaged
- Represent Decathlon as a sport ambassador in and outside the store
- Ownership & Decision-Making
- Take responsibility for your sport section: layout, stock, safety, and team coordination
- Make customer-first decisions on the shop floor in real time
- Track and improve your performance metrics regularly
Who You Are:
- A passionate sportsperson, actively involved in [Insert Sport Category]
- Guided by Decathlon’s core values:
- Vitality – You bring positive energy and enthusiasm
- Responsibility – You take ownership and deliver results
- Authenticity – You are honest, real, and transparent in your actions
- Generosity – You share knowledge, time, and support with customers and teammates
- A positive and energetic communicator
- A team player who thrives in a collaborative and fast-paced setting
- Adaptable and flexible, with a solution-oriented mindset
- Customer-obsessed, always looking to improve their experience
- Ambitious, driven to grow and inspire through sport
Working Hours:
- 5-day work week
- Rotational shifts, including weekends and holidays
- Flexibility is key — especially during high footfall seasons and events
Why Join Us:
- A dynamic, sport-driven work environment
- Autonomy and freedom to take ownership of your sport
- Continuous learning and training opportunities
- Performance-based career development
If you're ready to turn your passion for sport into purpose, and grow in an environment rooted in authenticity, generosity, and responsibility, join us at Decathlon.
Job Types: Full-time, Part-time, Internship
Benefits:
- Flexible schedule
- Health insurance
- Provident Fund
Work Location: In person