Job Title: Non-Voice Process Executive
*Location:* Mount Road, Chennai
Key Responsibilities:
- Handle customer queries via *email, chat, and social media* platforms
- Maintain accurate records of customer interactions and transactions
- Resolve issues efficiently while ensuring high customer satisfaction
- Collaborate with internal teams to escalate unresolved concerns
- Meet daily productivity and quality targets
Required Skills:
- Good written communication in *English and Tamil*
- Basic computer proficiency and typing speed
- Attention to detail and problem-solving ability
- Ability to work in *rotational shifts*
- Prior experience in BPO or customer support is a plus (but freshers are welcome)
Qualifications:
- Minimum: *Diploma or Any Graduate*
- Experience: *6 months Minimum* (Freshers encouraged to apply)
Salary & Benefits:
- ₹10,000 – ₹16,000/month (Take-home)
- *Performance-based incentives*
- 6-day work week
- On-site role
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹16,000.00 per month
Work Location: In person
Speak with the employer
+91 8220371676