Network Management & Support:
- Set up, configure, and maintain LAN/WAN network infrastructure.
- Install and troubleshoot network devices such as routers, switches, and firewalls.
- Monitor network performance and connectivity, resolving basic network issues.
- Assist with VPN configurations and connectivity troubleshooting.
Hardware Assembly & Maintenance:
- Assemble, install, and configure desktops, laptops, and other computer hardware peripherals.
- Diagnose, troubleshoot, and repair hardware issues (e.g., RAM, HDD, Motherboard, Power Supply).
- Perform regular preventive maintenance on IT equipment to ensure longevity and optimal performance.
- Manage and troubleshoot printers, scanners, and other office peripherals.
Software & Operating System Support:
- Install, configure, and troubleshoot various operating systems (Windows, Linux, MAC & ChromeBook).
- Maintain the Network Printer, Scanner & Fax Device and their troubleshooting.
- Provide basic support for common office applications and software drivers.
User Support & Inventory:
- Offer timely technical support to internal users for hardware, network, and basic software-related queries.
- Maintain accurate inventory records of all IT assets and manage IT stock.
- Document configurations, incidents, and resolutions for future reference.
Infrastructure Development:
- Assist in IT infrastructure upgrades, expansions, and new project deployments.
- Managing Conference room setup, like TV, Audio, and CAM setup
- Handle basic setup and troubleshooting of CCTV systems.
Required Skills & Qualifications
Education:
- Bachelor's degree or Diploma in Computer Science, Information Technology, Networking, or a related field.
Experience:
- [1-4] years of proven experience in network administration and hardware support.
Technical Proficiency:
- Strong foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN).
- Hands-on experience with configuring and troubleshooting network devices (routers, switches, basic firewalls – e.g., Mikrotik, basic Cisco).
- Proficiency in diagnosing and resolving PC hardware and component-level issues.
- Familiarity with Windows and basic Linux operating systems.
- Basic understanding of CCTV system functionality and troubleshooting.
Problem-Solving:
- Excellent analytical and diagnostic skills for effective technical troubleshooting.
Communication:
- Good verbal and written communication skills for interacting with users and maintaining clear documentation.
Proactive & Organized:
- Ability to work independently, manage multiple tasks efficiently, and prioritize work effectively in a fast-paced environment.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person