Material Handling Equipment (MHE) Sales Coordinator

Thane

Sales / Material Handling Division

The Sales Coordinator will support the sales team by handling administrative tasks, coordinating customer orders, managing internal communications, and ensuring a smooth sales process for material handling equipment (MHE). This role plays a crucial link between customers, sales, logistics, and service teams to ensure timely delivery, quotation support, and customer satisfaction. Should have the ability to generate business leads/enquiries.

Minimum 2 yrs

Below 45 yrs

• Thorough knowledge of material handling equipment
• Usage of AI tools in daily routine work
• Similar industry experience would be preferred.

• Coordinate with internal departments (purchase, logistics, service) to ensure timely delivery of MHE products.
• Prepare sales quotations, proposals, and tender documentation as per client requirements.
• Follow up with clients and sales team on order status, pending documents, and payments.
• Manage inquiries from dealers, clients, and the field sales team, and ensure they are responded to in a timely manner.
• Maintain customer databases, lead trackers, and MIS reports regularly.
• Assist in planning and executing promotional activities, exhibitions, and marketing campaigns.
• Support order processing, billing, dispatch coordination, and after-sales service alignment.
• Monitor stock status and inform relevant stakeholders about availability or lead time.
• Ensure compliance with company policies in documentation, pricing, and negotiation processes.

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• 2–4 years of experience in industrial sales coordination or similar roles (MHE industry preferred).
• Strong knowledge of MS Office (Excel, Word, PowerPoint); familiarity with ERP/CRM tools is a plus.
• Excellent communication, coordination, and organizational skills.
• Ability to handle multiple tasks under pressure and maintain attention to detail.
• Customer-focused mindset and proactive approach to issue resolution.