Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.
The Role
The Content Creator is a content support role focused on drafting and refining internal collateral such as services product briefs and data sheets, pitch decks, training guides, and seller-facing FAQs for Presidio's portfolio. This individual contributor position, essential to building our product management functionality where products are services, directly supports enablement deliverables owned by Services Product Managers and practice leaders ensuring field teams have compelling, accurate, and effective content to drive customer engagement. The role was created in response to artifacts and seller readiness gaps identified through analytics and GTM content audits, addressing critical needs for consistent, high-quality services product and sales enablement materials.
Major Responsibilities:
- Create engaging and compelling sales collateral including pitch decks, datasheets, battle cards, solution briefs, white papers, case studies and customer-facing presentations relative to Presidio’s Services Offerings and Solutions
- Develop internal training materials such as seller guides, FAQ documents, and enablement videos for service offerings.
- Create comprehensive field-ready kits and battlecards, including sales playbooks, solution briefs, and competitive positioning information
- Collaborate with Services Product Managers to translate technical capabilities into clear value propositions and messaging.
- Maintain content consistency across all collateral ensuring brand standards and messaging alignment.
- Support content needs for product launches including sales tools, customer communications, and internal announcements.
- Update existing content based on product changes, market feedback, and competitive intelligence.
- Work with subject matter experts to capture technical details and transform them into accessible content.
- Manage content requests from field teams prioritizing based on business impact and urgency.
- Contribute to content governance processes including review cycles, approval workflows, and version control.
- Track content performance metrics and incorporate feedback to improve effectiveness.
- Support webinar and event content development as needed.
- Ensure all content is optimized for delivery through Highspot and other enablement platforms.
- Work with sales and internal teams to ensure alignment in messaging, serving as a liaison between Portfolio Release and Readiness and other departments.
Technology/ Area of Specialization:
- Understanding of B2B technology content best practices and buyer journey mapping.
- Familiarity with services, cloud, security, and IT infrastructure concepts.
- Knowledge of sales enablement platforms particularly BigTinCan or similar tools.
- Experience with content creation tools including PowerPoint, Adobe Creative Suite, and video editing software.
- Understanding of content analytics and performance measurement.
- Basic knowledge of SEO and digital content optimization principles.
Basic Knowledge, Skills and Abilities:
- Excellent writing skills with ability to adapt tone and style for different audiences and formats.
- Strong visual design sense for creating engaging presentations and infographics.
- Ability to translate complex technical concepts into clear, compelling narratives.
- Project management skills to handle multiple content requests simultaneously.
- Collaborative mindset to work effectively with technical and sales teams.
- Attention to detail ensuring accuracy and consistency across all content.
- Creative thinking to develop innovative content approaches and formats.
- Self-motivation to work independently while meeting deadlines.
Required Skills:
- 2-4 years of experience in B2B content creation, preferably in technology or IT services.
- Bachelor's degree in Marketing, Communications, Journalism, or related field.
- Portfolio demonstrating strong writing and design capabilities across various content formats.
- Expertise with Microsoft Office Suite, especially PowerPoint and Word.
- Use of structured templates, layouts style guides etc.
- Experience with content management systems and sales enablement platforms.
- Understanding of B2B sales processes and buyer personas.
- In Depth graphic design skills and familiarity with design tools.
- Strong organizational skills and ability to manage content calendars.
- Experience with technical and marketing content writing
- Infographics / workflow diagrams and iconology experience a plus
Competencies Required:
- Creative Excellence
- Written Communication Mastery
- Technical Translation
- Visual Design Sense
- Collaboration Skills
- Detail Orientation
- Time Management
- Adaptability
- Customer Focus
Physical Responsibilities:
Standard office environment with extensive computer use for content creation. Minimal travel (<5%) may be required for team meetings, content planning sessions, or event support. Regular business hours with flexibility needed during product launches or content deadlines.
Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.
Ready to innovate? Let’s redefine what’s next—together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.
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Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.
To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.