Qualifications & Experience:
- Bachelor's degree in any discipline (Education, Business, or Communication preferred).
- 2–3 years of experience in admissions, customer service, sales, or front office roles—preferably in an educational institution.
What You'll Do:
- Act as the initial point of contact for all new admission inquiries.
- Answer phone calls and emails professionally and promptly.
- Engage with prospective parents, answer their questions, and qualify them as potential leads.
- Schedule and confirm face-to-face meetings and campus tours for interested families.
- Maintain a database of leads and follow up with them as needed.
Who We're Looking For:
- Excellent communication skills in both English and Malayalam (written and verbal).
- A friendly and empathetic demeanor with the ability to build rapport quickly.
- Strong organizational skills and attention to detail.
- Prior experience in a sales, customer service, or admissions role is a plus, but not required. We are happy to train the right person!
- A positive attitude and a passion for helping families find the perfect educational environment for their children.
Job Type: Full-time
Language:
- English (Preferred)
Work Location: In person