Job Overview
We are seeking a Customer Relations Representative to join our team. The ideal candidate will be a skilled communicator with a passion for delivering exceptional customer service.
Responsibilities
- Communicate with customers via phone and email in a professional and friendly manner
- Provide information about products and services
- Analyse customer inquiries and provide appropriate solutions
- Upsell products or services when opportunities arise
- Perform data entry tasks accurately and efficiently
Qualifications
- Proficient in English
- Excellent phone etiquette skills
- Strong communication skills
- Ability to analyze customer needs effectively
- Previous experience in customer service is advantageous
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹18,000.00 per month
Language:
- English (Preferred)
Work Location: In person