A back-office executive supports the smooth running of an organization by managing data, processing transactions, and providing customer service. They also ensure that all activities comply with company policies and regulations.
Responsibilities
Work on company software remotely
To raise site, Add equipments from the given list
Raise jobs for Engineer
Arrange Engineer's Diary
Compliance processing by working on Engineer's report
Timely compliance submission and prioritse the work
Email drafting for communication with other team memebrs
To process the call of the client you are given responsibility for
To cover Any Miscellenious task related to work
Timely compliance processing,check and submission of Service, Service remedial, FRA calls
Work priority management of juniorsProcessing High priority callsPrepare quotations on software
Generate invoice
Allocate work in Engineer's Diary
Manage Engineer's diary
Fulfill emergency task given by UK staff
Raise callout and communicate with Uk Team Via Email
Manage inhouse telephone calls with Engineer
Appointment booking with clientManage Miscelleneius work distribution to juniors
Material Management, Access Arrangement with Uk Team
Arrangement for miscellenious task given
Skills
Basic Computer skills like Excel, word and email drafting
Problem Solving
Priority Management
Good Team worker
Intermediate Communication Skills- Verbal and written
Education
Bachelor's Degree in Electrical Engineering, or a related field
Relevant work experience in a similar role.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Sola, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Back office executive: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
- Communication skills: 1 year (Preferred)
- Problem Identification: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person