Job Description – International Voice Process (US Healthcare)
Location: Bangalore (Immediate Requirement)
Job Type: Full-time
Role: Customer Service – International Voice Process
Shift: Night Shift (US Time Zones)
Salary: ₹3,00,000 – ₹3,50,000 per annum
Joining: Immediate joiners preferred
Transport Facility: 2-Way Cab Provided
Eligibility Criteria:
- Graduate (Recent pass-outs are encouraged to apply)
- Excellent English communication skills (both verbal & written)
- Willingness to work in night shifts (aligned with US time zones)
- Immediate joiners only
- Candidates from Bangalore or willing to relocate immediately
Key Responsibilities:
- Handle inbound/outbound calls for US Healthcare clients professionally.
- Resolve customer queries and provide effective solutions in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Adhere to company policies and guidelines while ensuring excellent customer experience.
- Collaborate with team members and escalate issues when necessary.
Perks & Benefits:
- Competitive salary package
- 2-way cab facility
- Opportunity to work in a global healthcare environment
- Career growth and learning opportunities
Job Types: Full-time, Permanent, Fresher
Pay: ₹250,000.00 - ₹350,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person