Join our dynamic team as an International Voice Process Associate and make a global impact! We're seeking passionate professionals to enhance customer experiences across diverse international markets. This exciting role offers comprehensive training, career growth opportunities, and the chance to work with cutting-edge technology while delivering exceptional service worldwide.
As our customer champion, you'll be the vital connection between our company and clients globally, ensuring every interaction exceeds expectations.
Key Responsibilities
- Customer Excellence: Handle international inbound/outbound calls with professionalism and care
- Technical Support: Troubleshoot and resolve service-related issues efficiently
- Solution-Focused Service: Provide timely, personalized responses to customer inquiries
- Cross-Team Collaboration: Partner with internal departments for seamless problem resolution
- Quality Assurance: Maintain detailed interaction records and ensure accurate documentation
- Relationship Building: Conduct follow-ups to guarantee customer satisfaction and issue resolution
What We're Looking For
- Communication Master: Excellent verbal and written English skills
- Experience Preferred: Background in voice process or customer service roles
- Multitasking Pro: Thrive in fast-paced environments while managing multiple priorities
- Problem Solver: Strong analytical skills with keen attention to detail
- People Person: Outstanding interpersonal skills with ability to connect with diverse global customers
Apply today and become part of our international success story!
Job Types: Full-time, Fresher
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Paid sick time