Job Title: Customer Service Associate – International Process
Work Mode: Work From Office
Location: Gurugram
About the Role
We are hiring Customer Success Associates – L1 for an International Process. This role requires excellent communication, strong problem-solving abilities, and prior technical support (troubleshooting) experience.
Key Responsibilities
Assist customers and resolve queries efficiently.
Provide end-to-end issue resolution with professionalism.
Document all customer interactions accurately.
Ensure a high level of customer satisfaction.
Required Skills & Qualifications
Graduate degree (mandatory).
Minimum 1 year of experience in an international domain.
Tech support / troubleshooting experience is mandatory.
Exceptional communication skills in English (C1 level) – no MTI, RTI, or grammatical/pronunciation errors.
Interview Process
HR Round
Operations Round
Versant Round
Job Details
Salary: Up to ₹32,000 CTC
Shifts: Rotational (for both male & female employees)
Cab Facility: Provided
Note :-
At Hire Lab Career Solutions, we connect talented professionals with the right opportunities at no cost to job seekers. We never request payments or fees during the hiring process.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹32,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- International voice process: 1 year (Required)
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 8602000712