Key Responsibilities:
- Communicate with clients to understand integration and operational requirements Provide technical support and explain integration processes to clients.
- Coordinate API integrations between client systems and internal platforms.
- Monitor ongoing integrations and troubleshoot issues as needed.
- Manage day-to-day operational tasks, ensuring smooth workflow.
- Liaise with internal teams to resolve client concerns effectively.
Key Skills & Requirements:
- Basic knowledge of APIs, webhooks, and system integrations
- Strong verbal and written communication skills
- Ability to explain technical concepts in simple terms
- Client handling and relationship management experience is a plus
- Problem-solving attitude and attention to detail
- Open to learning and working in a fast-paced environment
Job Type: Full-time
Pay: ₹23,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person