Job Summary:
We are seeking motivated professionals to join our Operations and Implementation team. This role is responsible for handling the complete project lifecycle — from client onboarding to project go-live, handover to the support team, and ongoing client retention. The ideal candidate should have a sound understanding of payroll processes and statutory compliance to help clients configure and use the HRMS software effectively and accurately.
Key Responsibilities:
Assist with onboarding new clients onto our HRMS (Human Resource Management System) software
Gather client requirements and help with configuration and setup
Support user training and help clients understand how to use the software
Work with different teams to resolve client queries and issues
Learn and apply payroll rules (salary, tax, PF, ESI, etc.) within the software
Maintain records and documentation for each client project
Communicate clearly with clients and internal teams to ensure smooth implementation
Help hand over projects to the support team once implementation is complete
Build strong client relationships through helpful and timely service
Skills Required :
Basic knowledge of MS Excel
Good written and verbal communication (especially through email)
Interest in learning payroll, HR systems, and compliance
Ability to understand and solve client problems
Teamwork and coordination skills
Organized, detail-oriented approach to work
Qualifications:
Bachelor’s degree in Commerce, Business, IT, or similar fields
Postgraduate in HR or MBA is a bonus, but not required
Who Can Apply:
Freshers with strong learning ability and interest in HR tech
Up to 3 years of experience in implementation, payroll, or client support
Bonus if you’ve worked with HRMS software or SaaS tools before
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Language:
- English (Required)
Location:
- Rajkot, Rajkot, Gujarat (Required)
Work Location: In person