Company Description
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We are seeking a dedicated and experienced Housekeeping Executive to join our team in Mysuru, India. As a key member of our hospitality management team, you will oversee the housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction throughout our property.
- Lead and manage the housekeeping team, fostering a collaborative and efficient work environment
- Develop and implement housekeeping procedures and standards to maintain exceptional cleanliness and hygiene
- Coordinate with other departments to ensure seamless operations and guest satisfaction
- Conduct regular inspections of guest rooms, public areas, and facilities to maintain quality standards
- Manage inventory, budgets, and staffing schedules for the housekeeping department
- Provide training and mentorship to housekeeping staff, promoting professional growth and skill development
- Respond promptly and effectively to guest inquiries, concerns, and special requests
- Implement and maintain safety and security protocols within the housekeeping department
- Analyze department performance metrics and implement strategies for continuous improvement
- Ensure compliance with all relevant health and safety regulations
Qualifications
- Proven experience in a housekeeping management role, preferably in a luxury hotel or resort setting
- Strong leadership and team management skills with the ability to motivate and develop staff
- Excellent organizational and time management abilities
- Detail-oriented with a keen eye for cleanliness and presentation
- Outstanding customer service skills with a proactive approach to anticipating guest needs
- Proficiency in housekeeping management software and Microsoft Office Suite
- Strong problem-solving skills and ability to make decisions under pressure
- Excellent verbal and written communication skills
- Knowledge of industry standards, best practices, and emerging trends in housekeeping
- Ability to work flexible hours, including weekends and holidays as required
- Bachelor's degree in Hospitality Management or related field preferred
- Professional certifications in housekeeping or hospitality management are a plus