Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their queries, provide information on products, and take payments over the phone. Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
Job Types: Full-time, Permanent
Pay: ₹12,936.35 - ₹17,996.04 per month
Benefits:
- Provident Fund
Language:
- Hindi (Preferred)
Work Location: In person