- Key Responsibilities:
- Greet and welcome guests warmly upon arrival.
- Assist guests with check-in and check-out procedures.
- Provide information about hotel services, facilities, and nearby attractions.
- Ensure guest requests and needs are fulfilled promptly and professionally.
- Handle guest complaints or concerns with empathy and efficiency, escalating when necessary.
- Coordinate with housekeeping, concierge, and other departments to ensure smooth operations.
- Maintain up-to-date knowledge of all hotel services and local events.
- Collect and respond to guest feedback to improve service quality.
- Maintain accurate guest records and ensure proper documentation.
- Promote hotel services and amenities to enhance guest experience and drive revenue.
- Monitor VIP guests, repeat guests, and other special categories to ensure a personalized experience.
- They have to take the Review at the portal
Job Type: Full-time
Pay: ₹15,284.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
Experience:
- Hotel: 1 year (Preferred)
Language:
- Kannada (Preferred)
Work Location: In person
Speak with the employer
+91 8310135516