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Job Description
We are seeking a dedicated and detail-oriented GSA Housekeeping professional to join our team in Kolkata, India. As a GSA Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our facilities, ensuring a comfortable and welcoming environment for our guests.
- Clean and maintain guest rooms, public areas, and other assigned spaces to meet our high standards of cleanliness and hygiene
- Respond promptly and efficiently to guest requests and concerns related to housekeeping matters
- Properly handle and store cleaning supplies, equipment, and guest amenities
- Collaborate with other departments to ensure seamless guest experiences
- Report any maintenance issues or safety hazards to the appropriate personnel
- Maintain the security and privacy of guest rooms and hotel property
- Adhere to all company policies, procedures, and safety guidelines
- Assist in inventory management of cleaning supplies and linens
- Participate in regular training sessions to stay updated on best practices and new cleaning techniques
- Contribute to a positive work environment by demonstrating a professional and courteous attitude towards guests and colleagues.
Qualifications
- Previous housekeeping experience in a hotel or similar setting is preferred
- Warm and caring personality with a customer-focused mindset
- Excellent attention to detail and strong organizational skills
- Ability to anticipate and focus on guest needs, being professional and welcoming at all times
- Effective time management skills and ability to prioritize tasks
- Physical stamina to stand, walk, and perform cleaning tasks for extended periods
- Knowledge of cleaning products, procedures, and safety protocols
- Flexibility to work various shifts, including weekends and holidays
- Strong communication skills in English; knowledge of additional languages is a plus
- Ability to work independently and as part of a team
- High school diploma or equivalent; additional hospitality training is a plus
Additional Information
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times