Key Responsibilities
- Own and manage all internal company policies, including creation, maintenance, and version control.
- Develop and maintain a compliance checklist for each policy and ensure it is actively followed.
- Conduct and document weekly, monthly, and quarterly internal audits to ensure policy compliance across departments.
- Serve as the primary responder for:
- Customer third-party risk assessments
- DORA and other regulatory or compliance frameworks
- Detailed security, HR, and operational forms or questionnaires from customers
- Collaborate with internal stakeholders (Security, Legal, HR, Development, Customer Success) to ensure alignment and timely delivery of policy documentation and responses.
- Work with leadership to identify gaps or risks in current policies and recommend improvements.
- Act as the internal subject matter expert for policy interpretation and compliance guidance.
Qualifications
- 4+ years of experience in policy management, compliance, audit, or related functions in a SaaS or enterprise software environment.
- Proven experience managing policy compliance frameworks and audit trails.
- Strong understanding of global compliance standards (DORA, SOC 2, ISO, GDPR, etc.) is a plus.
- Experience working with third-party security and compliance assessments.
- Exceptional organizational, written, and communication skills.
- Detail-oriented with the ability to manage multiple priorities under tight deadlines.
- Self-starter with strong ownership mindset and the ability to work independently.
Preferred Skills
- Proficiency in using AI tools such as ChatGPT, Gemini, or Copilot to streamline policy research, documentation, and form responses.
- Experience with tools like Jira, Confluence, Excel/Google Sheets, and compliance management systems.
- Experience supporting RFPs, RFIs, and vendor questionnaires for large enterprises.
- Ability to distill complex regulatory language into actionable internal documentation.
- Comfortable working in a global, cross-functional team environment.
Job Type: Full-time
Pay: Up to ₹2,500,000.00 per year
Work Location: In person