Job Title: General Manager – Freight Forwarding
Industry: Freight Forwarding / Logistics
Location: Kolkata, West Bengal
Work Mode: Onsite
Working Days:
- Mon–Fri: Full Day
- Sat: Half Day (1st & 3rd – Onsite, 2nd & 4th – WFH)
- Working Hours:
- 9:30 AM – 6:00 PM
- Company Website:
https://www.parekhgroup.inJob Summary:
We are looking for a dynamic and experienced General Manager (GM) – Freight Forwarding to head operations and business development in the Kolkata region. The ideal candidate will have extensive experience in freight forwarding, a solid shipper base, and a proven track record in sales, client retention, and team leadership.
Mandatory Requirements:
- 10+ years of experience in Freight Forwarding Services
- Prior experience in managing end-to-end freight operations (Ocean, Air, Projects, Customs)
- Must bring an existing shipper/client base that can be diverted
- Should have experience handling the entire Kolkata region
- Ability to prepare and present market intelligence reports
- Strong in client acquisition, retention, and strategic growth
- Excellent team management and leadership skills
Key Responsibilities:
- Lead the freight forwarding business for the Kolkata region
- Supervise sales and operational functions across all verticals – Ocean, Air, and Projects
- Source new business and expand scope with existing clients
- Review and approve quotations, job files, and pricing across departments
- Accompany sales teams for client onboarding and overdue payment resolution
- Drive weekly sales meetings, pipeline reviews, and collection tracking
- Handle credit approvals, commission structures, and escalation issues
- Guide operations team on complex customs clearance or logistics solutions
- Build and maintain strong client relationships and ensure high retention
- Support recruitment and training of new sales staff
- Ensure monthly and annual revenue targets are met
- Prepare and present market intelligence reports to management
Key Performance Areas (KPAs):
- Region-wise freight forwarding management
- Revenue achievement (monthly & annual budgets)
- Client acquisition and retention
- Timely collections within agreed credit periods
- Sales team monitoring and support
- Business integration and cross-vertical collaboration
- Compliance with internal systems and processes
- Effective people and performance management
Desired Attributes:
- Self-motivated, target-driven, and problem-solving attitude
- Strong knowledge of total logistics solutions
- Excellent interpersonal, negotiation, and communication skills
- Capable of handling strategic business discussions and client conversions
What We Offer:
- Strategic leadership role in a reputed logistics company
- Competitive compensation and performance-linked rewards
- Opportunity to drive regional business growth with autonomy
Interested can send their cv on hryogita.pandey@proton.me (with subject:-GM – Freight Forwarding- Kolkata)
Job Type: Full-time
Pay: ₹3,000,000.00 - ₹3,500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person