Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.
VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
VIL is an equal opportunity employer committed to diversifying its workforce.
Role
Head Business Intelligence
Job Level/ Designation
M3/General Manager
Function / Department
S&D / Corporate
Location
Mumbai
Job Purpose
This role is responsible for delivering strategic business insights and qualitative analysis to support the corporate Sales & Distribution (S&D) team. The focus will be on interpreting complex business challenges, driving data-backed decision-making, and identifying proactive solutions that align with business priorities.
Key Result Areas/Accountabilities
1. Management Reports & Analytics
- Design and develop intuitive dashboards that provide actionable insights to support decision making for the S&D leadership team.
- Plan and ensure timely and accurate dissemination of periodic reports to all stakeholders.
- Deliver against ad-hoc business requirements and projects to improve the effectiveness and efficiency of the function.
2. Insights for Productivity Enhancement
- Identify opportunities for business improvement through trend analysis and deep dives.
- Detect performance outliers and recommend targeted interventions.
- Drive automation and digitization of key S&D processes and enable adoption of the same
3. Cross Functional Alignments & Support
- Strategize and liaise with cross-functional teams to ensure seamless data sharing and consistency in analytics.
- Serve as the single source of truth for data pertaining to the corporate S&D team.
- Work closely with all circle MIS teams to standardize reports and analytics across all circles.
4. Target Setting & Monitoring
- Develop and validate quantitative targets aligned with key business KPIs.
- Monitor business performance, cost optimization, and channel partner effectiveness (e.g., COCA).
- Support strategic planning through periodic review of sales targets and operational metrics.
Core Competencies, Knowledge, Experience
- Expertise in MS Office and SQL
- Strong analytical skills with experience in performance tracking and data interpretation.
- Strategic thinking and problem-solving abilities with a result-oriented approach.
- Cross functional alignment & coordination
- Excellent communication, stakeholder management, and interpersonal skills.
- Proficiency in digital learning tools and modern training methodologies is a plus.
Must have technical / professional qualifications
Masters from Tier1/2 campus
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership