Roles & Responsibilities
l Build and maintain relationships with internal and external customers.
l Monitor registration and admission standards followed by the team and submit reports as required
l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
l Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
l Updating new tie-ups as part of business relations.
Requirement
l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
l Regular updates to be provided to the team members.
l Ensuring that the team is skilled, competent and motivated to perform its duties.
l Ensure adequate manpower at all counters
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience:
- Customer relationship management: 1 year (Required)
Language:
- Kannada (Required)
Location:
- Electronic City, Bengaluru, Karnataka (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person