Job description:
Job description:
We are seeking a highly skilled and compassionate Front Office Executive to join our hospital's team. As a Front Office Executive, you will be the first point of contact for patients, patient's families, and visitors and ensuring the smooth operation of our front office.
Key Responsibilities:
1. Patient Registration: Register patients, collect patient details and ensure accurate data entry.
2. Reception Duties: Greet patients, families, and visitors, answer phone calls, and respond to emails and phone calls in a professional and courteous manner.
3. Scheduling: Schedule appointments, procedures, and tests, and ensure that all necessary materials and equipment are available.
4. Patient Communication: Communicate with patients, families, and healthcare providers to provide information, answer questions, and resolve concerns.
5. Front Office Operations: Manage the front office, ensuring that it is tidy, organized, and well-maintained at all times.
6. Confidentiality: Maintain patient confidentiality.
7. Emergency Response: Respond to emergency situations provide assistance as needed.
Requirements:
1. Education: High school diploma or equivalent required; bachelor's degree preferred.
2. Experience: 1-2 years of experience in a front office or administrative role, preferably in a healthcare setting.
3. Communication Skills: Excellent communication, interpersonal, and problem-solving skills.
4. Technical Skills: Proficiency in hospital software and other relevant systems.
5. Compassion and Empathy: Ability to provide emotional support and empathy to patients and families.
Pay: ₹15,000.00 - ₹30,000.00 per month
Job Type: Full-time
Schedule: Day shift
Supplemental Pay: Performance bonus
Work Location: In person
Speak with the employer: **63697 35078**
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month