Job Opportunity at MYSA Mistysky Suit – Lakkidi, Wayanad ( A Unit of Flora Hospitality Group)
We are excited to announce an opening for a Front Office Associate ( Male and Female) at our newly launched Business Class Hotel – MYSA Mistysky Suit, located in the beautiful hill station of Lakkidi, Wayanad.
Be part of a dynamic team under the reputed Flora Hospitality Group and help us deliver exceptional guest experiences from day one.
Duties & Responsibilities :
- Manage the process of checking guests in and out.
- Handle reservations made via phone or online platforms.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered.
- Registers guests and manages the rooming chart.
- Organizing transport services for guests at their request.
- Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
- Deliver consistent, high-level service to guests.
- Contributes to the smooth and efficient running of the Reception within the Rooms division.
Required Experience and Qualifications :
- Minimum of 2 years of experience in a similar role at a 3-star or 4-star Hotel / Resort.
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
- Good customer service, communications and interpersonal skills are a must.
- Experience in handling C Form procedures for foreign guests is essential.
- Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered.
Job Type: Permanent
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Expected Start Date: 01/09/2025