- To attend to guests courteously and deal promptly with their requests and queries
- To have detailed information about the Hotel, city as well as the competition
- To have detailed information regarding arrivals and room requirements
- To have up to date information on daily room occupancy
- To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
- To allocate rooms to all arriving guests
- To maintain up-to date information on room rates, current promotions, offers and packages
- To maintain all guest folios in the manner instructed and type out necessary guest details into the system
- To co-ordinate with housekeeping for clearing of rooms
- To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
- To maintain and settle the guest ledger rendering accountability for the days transactions
- To encash foreign exchange as per regulations
- To maintain guest lockers for safe custody
Job Type: Full-time
Pay: ₹16,000.00 - ₹25,000.00 per month
Work Location: In person