Job Summary:
Front Office Associates are responsible for providing exceptional guest service at the casino's front desk. They assist with check-in/check-out, handle inquiries, and ensure a positive guest experience.
Key Responsibilities:
- Greet and assist guests during check-in/check-out.
- Handle guest inquiries and requests.
- Provide information about casino services and promotions.
- Maintain a clean and organized front desk area.
- Collaborate with other departments to meet guest needs.
- Adhere to casino policies and regulations.
Requirements:
- Previous customer service experience is a plus.
- Excellent communication and interpersonal skills.
- Customer-focused attitude.
Job Type: Full-time
Benefits:
- Food provided
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person