Job Title: Front Desk Executive
Location: Advanced Grohair & Gloskin Clinic ( Velechery )
Shift Timings:
- Shift 1: 10:00 AM - 8:00 PM
Week off: Rotational
preferred only female candidates
Eligibility:
- Female candidates only
- Education: Undergraduate Degree (UG) or equivalent
- Proficiency in English communication (both written and verbal)
Job Responsibilities:
- Client Reception: Greet clients and visitors warmly and professionally, creating a positive first impression of the clinic.
- Appointment Scheduling: Manage and schedule appointments for clients, ensuring efficient and timely service.
- Customer Support: Provide detailed information on clinic services, treatments, and packages, assisting clients with inquiries and concerns.
- Coordination with Staff: Communicate with the clinic’s medical and administrative team to ensure smooth coordination of services and appointments.
- Billing & Payments: Assist with billing procedures, process payments, and maintain accurate transaction records.
- Client Follow-ups: Make reminder calls or send messages to clients regarding appointments and upcoming services.
- Office Administration: Maintain and manage office records, including appointment logs, client data, and other necessary documentation.
- Clinic Cleanliness & Organization: Ensure that the front desk area and waiting lounge are clean, organized, and welcoming at all times.
- Confidentiality: Handle all client and medical information with the utmost confidentiality, adhering to the clinic’s privacy standards.
- Assist in Clinic Operations: Support daily clinic operations and assist with ad-hoc tasks as needed.
Desired Skills & Qualifications:
- Strong communication and interpersonal skills, with the ability to interact professionally with clients, staff, and visitors.
- Good organizational skills and the ability to handle multiple tasks efficiently.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Positive and approachable attitude with a focus on client satisfaction.
- Prior experience in customer service, healthcare, or the beauty industry is an advantage, but not mandatory.
Benefits:
- Competitive salary and benefits package.
- Rotational week off for work-life balance.
- Career development and learning opportunities in the healthcare and aesthetics field.
- Supportive and friendly work environment at a renowned clinic.
If you are passionate about delivering excellent customer service in a dynamic and client-focused environment, we encourage you to apply for the Front Desk Executive position at Advanced Grohair & Gloskin Clinic!
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid sick time
Schedule:
- Day shift
- Morning shift
Work Location: In person