Job Title: Finance Operations Manager
Experience: 7–10 Years
Location: Navi Mumbai (Base) + Travel as Required
Industry: NBFC / Fintech / Lending
Reports To: Cofounder
Job Summary:
We are seeking an experienced Finance Operations Manager with a strong
background in NBFCs and digital lending to manage and optimize financial
operations and partner integrations. The ideal candidate has handled key B2B
accounts, worked closely with fintech platforms (like Razorpay, PayU, etc.), and
served as the critical bridge between customers and finance partners to deliver
seamless EMI financing options.
Key Responsibilities:
- Account Management:
Handle end-to-end operations of key B2B sales accounts and maintain strong client
relationships to ensure seamless financing experiences.
- Finance Partner Integration:
Lead the integration and operational setup with third-party finance players such as
Razorpay, PayU, Pine Labs, ZestMoney, etc., ensuring timely and accurate
processing.
- Customer Communication & Support:
Explain financing workflows, EMI schemes, and approval processes to clients and
B2B customers, acting as the go-to expert for all financing-related queries.
- Operational Bridge:
Liaise between finance partners, internal sales teams, and end customers to ensure
smooth EMI rollouts, faster disbursals, and quick issue resolution.
- Process Optimization:
Analyze and streamline current processes to improve turnaround time and reduce
friction in customer journeys for EMI and lending options.
- Compliance & Documentation:
Ensure all financial operations comply with regulatory norms and maintain proper
documentation and MIS for internal and external audits.
- Performance Monitoring:
Monitor partner SLAs, reconciliation, payment settlements, and transaction-level
performance of various finance partners.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Work Location: In person