Job Summary:
We are seeking a skilled and customer-focused Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing equipment at client sites, ensuring optimal performance and customer satisfaction. You will serve as the face of the company while troubleshooting technical issues and providing training and support to end users.
Key Responsibilities:
- Install, configure, and test equipment and systems on-site.
- Diagnose and repair mechanical, electrical
- Perform preventive maintenance on customer equipment.
- Provide technical support and training to customers.
- Maintain detailed service reports and documentation.
- Communicate effectively with clients, internal teams, and third-party vendors.
- Ensure compliance with safety standards and company policies.
- Travel to customer locations for machine installation.
- Provide feedback on product performance and suggest improvements.
Qualifications:
- High school diploma or technical degree in Electronics, Mechanical Engineering, IT, or a related field.
- Proven experience as a field service technician or similar role.
- Strong knowledge of mechanical/electrical systems or software troubleshooting (depending on industry).
- Ability to read technical diagrams, schematics, or manuals.
- Excellent communication and customer service skills.
- Problem-solving mindset with attention to detail.
- willingness to travel frequently.
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person