We are looking for candidates for Content Moderator Profile
Languages: Telugu ,Kannada, Malayalam , Tamil ,Bengali ,Punjabi , Odiya , Marathi , Gujarati
Freshers can also apply
Immediate Joining
Salary package: - 10 k to 12 k
Work From Home
Office Timing: - Rotational Shift Timings
Rotational Week Off ( 6 Days Working )
Assist our community and help resolve inquiries empathetically, accurately and on time
Become and remain knowledgeable about social media products and community standards
Make well-balanced decisions and personally driven to be an effective advocate for our community
Strong interpersonal skills, verbal, and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting social media’s mission
Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content
Respond to user inquiries with high quality, speed, empathy, and accuracy
Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users
Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site
Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
Review the reported content within agreed turnaround times and standards of quality
Identify inefficiencies in workflows and suggest solutions
Recognize trends and patterns, and escalate issues outside the company policy to the global team
Company: - Tech Fi Technologies Pvt. Ltd.
Address - Workify Offices, Plot number- 264, Udhyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016
Contact no.: - 09871940760 Email: - hr@techfi.in
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,294.87 - ₹13,000.00 per month
Benefits:
- Work from home
Work Location: Remote