Key Responsibilities :
- Supervise and manage day-to-day housekeeping and soft service operations.
- Ensure 100% manpower availability in each shift with proper reliever/replacement arrangements.
- Handle staff-related matters including grievances, complaints, uniforms, and welfare.
- Act as the key coordinator between site staff, management, and clients.
- Submit attendance, invoices, and site reports on time.
- Share attendance reports, client feedback reports, and training reports duly signed by clients.
- Train new joiners and ensure training compliance with employee undertakings.
- Evaluate staff performance and gather client feedback to ensure service quality.
- Liaise with local authorities and government bodies when required.
Key Skills & Competencies :
- Strong team management and leadership skills.
- Good communication and client-handling abilities.
- Problem-solving approach with focus on service delivery.
- Knowledge of housekeeping and facility management operations.
- Proficiency in MS Office and report management.
Qualifications :
- Graduate/ Diploma
- Minimum 2–4 years of experience in facility/housekeeping operations or client-site management.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
Work Location: In person