Associate - Client relations – This role is an integral part of our ERP project management team in work allocation for software developers and client management.
Requirements:
- Minimum 6 months experience in client/ customer management
- Education : MBA (Marketing)
- Excellent communication skills in English is mandatory
- Client handling ability
- Logical thinking
- Male candidates only
Core responsibilities with regard to team work allocation includes the following:
- Discussion and analysis of new requirements and support activities of the project with team leaders and developers.
- Timely status update to the team leaders and client regarding pending tasks
- Daily stand up meeting coordination for support activities
- Jira management
Client Management responsibilities
- Client communication through calls, mails, WhatsApp etc.
- User story management
- Weekly sprint meeting with client
- Ticketing system management
- User training based on new releases
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Experience:
- Client/customer management: 1 year (Required)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person