Job Title: Service Technician – EV 2-Wheeler
Job Summary:
The EV 2-Wheeler Service Technician will be responsible for diagnosing, repairing, and maintaining electric two-wheelers. This role involves troubleshooting technical issues, conducting routine servicing, ensuring quality repairs, and providing excellent customer support.
Key Responsibilities:
1. Repair & Maintenance
- Diagnose and repair electric two-wheelers, including battery, motor, controller, and wiring issues.
- Perform routine maintenance, servicing, and software updates as per company guidelines.
- Ensure all repairs meet safety and quality standards.
2. Troubleshooting & Technical Support
- Identify technical faults and provide effective solutions.
- Conduct test rides and quality checks post-repair.
- Assist customers with basic troubleshooting guidance and product usage tips.
3. Spare Parts & Inventory Management
- Ensure proper handling and usage of spare parts.
- Maintain records of repairs, parts used, and service reports.
- Coordinate with the spare parts team for stock availability.
4. Customer Service & Support
- Interact with customers professionally, explaining repairs and service details.
- Address customer queries and escalate major issues if needed.
- Ensure timely completion of service requests.
Requirements:
- Education: ITI/Diploma in Automobile, Electrical, or Mechanical Engineering.
- Experience: 0-2 years in two-wheeler servicing (EV experience preferred).
- Skills: Strong knowledge of EV components, electrical systems, and diagnostics.
- Other: Ability to use service tools, diagnostic software, and follow safety protocols.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- Total Experience
- Current Salary
- Expected Salary
Experience:
- total work: 1 year (Preferred)
Location:
- Jaipur, Rajasthan (Preferred)
Work Location: In person