Location: Pune
Reports to: Team Lead
About Springer Nature Group
Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup
About The Brand
Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.
About the Team
Transfer Desk is a manuscript transfer service, which provides author with a convenient way of resubmitting their manuscript to a more suitable journal. Finding the right journal can be difficult and sometimes sound manuscripts are rejected because they don't precisely match a journal’s aims and scope. Transfer desk team helps authors to leave with a positive experience & encourages them to come back to us in future while giving editors the first choice of new research. They help authors find the most suitable journal, recognizing the scientific merit of their manuscript and ensuring it can be submitted elsewhere within SpringerNature without delay.
Roles Responsibilities
Perform light assessment (screening) of the manuscripts
Identify suitable journals for transferred manuscripts
Send list of most suitable journals to authors
Provide best possible solutions to author queries by referring to the standard operating procedures
Transfer manuscript to the preferred journal & support the authors throughout the transfers process
Build effective relationships with authors and editors
Participate in trials & ad hoc process level initiatives
Mentor and support new joiners
Share best practices for the respective cluster
Key Relationships
Authors
Heads of -Submissions and Author Services (SAS) team
Journal Editorial Office Assistants
Journal Editors
Experience, Skills & Qualifications
Experience
1- 5 years
Skills
Good Communication Skill (written and verbal English)
Email etiquettes
Subject matter expertise– Economics, M.com ,Political Science, English, English Literature, Education,Sociology, Anthropology, Psychology
Publishing background knowledge
Strong analytical and logical reasoning ability
Customer service and business communication experience
Manuscript handling experience would be an added advantage
Qualifications
Masters in Economics, M.Com
Masters in Political Science, English, English Literature, Education
Masters in Sociology, Anthropology, Psychology
What we offer
The global setup of the team and the organization, our complex system and environment and its variety are giving a chance to further develop yourself while working with team members around the globe, and international stakeholders.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers
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Job Posting End Date:
5-09-2025